Return Policy

Our return policy is for store credit only.

Items are eligible for return if:

  • All items are un-worn, un-washed, un-altered and have the original tags still attached
  • All items are free of make-up, deodorant, perfume, or other stains.

If your return does not meet the above criteria, do NOT attempt to return it. It will be shipped back to you and is subject to additional shipping costs.

If you receive incorrect merchandise or merchandise you believe to be defective, please contact Customer Service by phone at 470-485-6290.

All claims must be made within 7 days of delivery.

To return an item, please contact us by email at info.catzze@gmail.com -state reason for return for credit. If approved, you will then be issued a return address.

Also, we suggest that you send items back using USPS along with a tracking number. We are not responsible for items that are lost while in-transit to us.

Once we receive your items they will be processed within 1-5 business days at which time you will be issued a store credit for the price of the item and any applicable taxes. Shipping charges are non-refundable.

Please note: Once an order has been placed, the order cannot be canceled and items cannot be removed from the order. If you would like to change the size of an item, feel free to contact us via e-mail at info.catzze@gmail.com.